Eric Barker who wrote Barking Up the Wrong Tree: The Surprising Science Behind Why Everything You Know About Success Is (Mostly) Wrong also has a blog where he shares his insights based on Barker’s research. I recommend his book. I also recommend reading his summary of another book which I read recently. It’s Conflicted: How Productive Disagreements Lead to Better Outcomes by Ian Leslie.
I’ve been reading several books lately on how to overcome the extreme polarization we see, particularly in politics. So far, I haven’t come across anything in these books that I found to be earthshaking, “eureka!” insights. But there is one that I believe deserves promoting; Eric Barker agrees. He devotes a long blog post to capturing the key points of Conflicted. Below I’ve provided Barker’s summary of these key points. I debated whether to do this because you might read the summary below and think, “Eh, what’s the big deal?” If so, I invite you to read Barker’s entire post to get a better idea what is behind these key points.
Without further ado, here is the final section of Barker’s post.
Sum Up
This is how to have emotionally intelligent disagreements:
- Remember The Relationship: Enemies don’t say, “You are right. I am wrong.” Friends do.
- De-Escalate: If your disputes sound even half as snarky as my writing, you’re doing it wrong.
- Stop Trying To Control What They Think Or Feel: When their autonomy is threatened, people attack or shut down.
- Help Them Make Their Argument Stronger: If you can’t disprove the best version of their argument, then you’re not “right”, you’re just playing tricks. And, more importantly, “steelmanning” shows you’re listening and that you’re sincere. [HCS comment: steelmanning is the opposite of using a straw man argument in which we purposely oversimplify or exaggerate someone’s argument in order to discount it. Steelmanning involves trying to strengthen the argument of your conversational partner before trying to rebut it.]
- Disrupt The Script: Constructive conversations have ups and downs. Don’t escalate tension. Make a joke or say something positive.
- Get Curious: So those aliens that talk to you, do they give good advice?
- Help Them Question Their Own Thinking: Therapists don’t say: “That’s ridiculous. Where in your brain did the stroke occur for you to have an idea so stupid?” No, they ask questions until you start to question your own thinking and it crosses the blood-brain barrier that what you’ve been saying is the equivalent of 2+2=147.
